Explore our latest products.
TOP SELLERS
Discover Stories That Stay With You
Explore curated books across fiction, children’s books, women’s health, and engaging book series delivered across the Emirates.
Shop NowUAE Based Company
Operated from Dubai, serving customers across the Emirates.
Fast Local Delivery
Reliable UAE-wide shipping with clear and transparent timelines.
Secure Payments
Encrypted checkout with trusted payment providers.
24/7 Customer Support
Our team is available around the clock to assist with your orders and inquiries.
Frequently asked questions
1. What payment methods do you accept?
We accept secure online payments through major credit and debit cards. Available payment options are displayed at checkout.
2. Is Cash on Delivery available?
If Cash on Delivery (COD) is available for your location, it will appear as an option during checkout.
3. Can I cancel or modify my order?
If your order has not yet been processed or shipped, please contact us as soon as possible during business hours. Once shipped, modifications or cancellations may not be possible.
4. Will I receive an order confirmation?
Yes. Once your order is successfully placed, you will receive a confirmation email with your order details.
5. Do you deliver across the UAE?
Yes, we deliver across all Emirates in the United Arab Emirates.
6. What are your delivery charges?
Delivery is free on orders of AED 50 and above.
For orders below AED 50, a standard delivery fee of AED 9.99 applies.
Shipping charges are clearly displayed at checkout before payment.
7. How long does delivery take?
Delivery timelines vary depending on your location. Estimated delivery times are provided during checkout and in your confirmation email.
8. Can I track my order?
Yes. Once your order is shipped, tracking details will be sent to you via email. You may also visit our Track Your Order page for updates.
9. What is your return policy?
Returns are accepted according to our Returns & Refund Policy. Items must be returned in their original condition within the specified return period.
10. Can I exchange a book?
Exchanges are handled in line with our Returns & Refund Policy. Please contact customer support with your order details for assistance.
11. When will I receive my refund?
Once your return is received and inspected, eligible refunds will be processed to the original payment method within the timeframe stated in our Returns & Refund Policy.
12. Are your books authentic?
Yes. We supply genuine international editions sourced through recognized distribution channels.
13. Do you sell digital books?
No. Falcon Books currently offers physical book editions only.
14. Do you offer bulk or institutional orders?
For bulk purchases or institutional inquiries, please contact us directly via email with your requirements.
