Privacy Policy
Your privacy matters to us. This policy explains how Falcon Books collects, uses, and protects your information.
What We Collect
Name, email, phone number, billing and shipping address, and order details you provide. We may also collect device information, browser type, IP address, and browsing activity through cookies. Payment information is processed securely by our payment providers; we do not store full card details.
How We Use Your Information
We use your information to process and deliver orders, provide customer support, send order updates, prevent fraud, improve our website, and—with your consent—send promotional and marketing communications.
Legal Basis & VAT Compliance
Your information is processed to fulfill our contract with you, comply with UAE laws including tax and VAT obligations, and support legitimate business operations.
Sharing of Information
We share information only with trusted payment processors, courier partners, and service providers who are required to protect your data. We may also disclose information when required by UAE law. We never sell your personal data.
Cookies
Cookies help us provide website functionality, analyze performance, and deliver marketing content where permitted. You can manage cookie preferences through your browser settings. Please refer to our Cookie Policy for more information.
Retention & Security
We keep your information only for as long as necessary to fulfill the purposes described in this policy and to meet legal or tax requirements. While we use reasonable security measures, no online transmission can be guaranteed as completely secure.
Your Rights
You may request access to, correction of, or deletion of your personal information, or withdraw consent for marketing communications by contacting us at info@thefalconbooks.com.
Children's Privacy
Our website is not directed to individuals under 18 years of age, and we do not knowingly collect personal information from children.
Contact Information
Email: info@thefalconbooks.com
Falcon Intl Books Trading Co LLC
Karama Gold Building – G10, 47C St,
Al Karama, Dubai, UAE
Falcon Books is committed to protecting your privacy and handling your personal information responsibly and transparently.